Hotel and Hospitality

Our core skill is a hands on and deep tacit understanding of hotel Hospitality business; particularly both the physical and mind application.

Our experience has taught us that today’s business environment requires developing a flexible and moving system quickly on your feet to respond to very uncertain market and customer attitudes and the commercial environment.

Our business practice means creating customers and retaining them. A customer’s taste changes constantly so we have to alert and think on our feet to respond to these changes.

Our approach to this challenge is through rigorous SWOT analysis of both internal and external factors, and how to effectively allocate and commit precious resources. Through these mechanisms we can respond rapidly to seize opportunities in constantly changing environment.

Our objective is in formulating a business plan for maximum utilization of technology and blending people’s talent, and how to ensure the sustainability of this plan.

Our processing system matches daily operational workflow to prevent the loss of hard earned money in association with the development, and creation of the active working body and mind for organizations.

Business planning is essential for the goal orientation required for today’s competitive market place. Developing and forecasting market with yield management is done by direct market surveys focussing on groups with interview programs.

•  Property management
•  Financial management
•  Investment return analysis
•  Risk management services
•  Human resource management
•  Quality management
•  Sales, marketing and yield management
•  Technology implementation
•  OH&S management
•  Property refurbishment
•  Transition management

We specialize in small boutique hotels and services apartments and can carry out complete management or departmental projects depending on the contract.

•  Food and beverage
•  Front office
•  Housekeeping
•  Maintenance
•  Sales and marketing